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Contact Us

Questions about a lamp, an order, shipping, or a return? Send us a message using the contact form on this page, and we will get back to you as soon as we can.

To help us answer quickly, please include:

• Your order number (for order, shipping, return or refund questions);
• The product name or a link to the product page (for product questions);
• A short description of the issue — and photographs, if the question is about damage, a wrong item, or missing parts.

For return and exchange requests, please contact us before sending anything back: returns need to be confirmed first so we can give you the correct return address and instructions. Our full policies are set out in the Terms of Service, Shipping & Handling, Refund & Return Policy and Privacy Policy pages.

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